A UK Space Agency funded International Partnership Project
A Service Concept
DISCLAIMER: To comply with my non-disclosure agreement, I have omitted confidential information when writing and sharing this case study. All information is my own and reflects neither the views of the Celerik nor the Catapult Team.
About the Project.
Designing and developing a system that could analyse free satellite data with specially trained machine learning algorithms to increase the ability of government agencies to identify, and prioritise for investigation, potential deforestation causes across Colombia.
Client
Catapult: Satellite Applications
UK Space Agency
Year
2018
Deliverables
- Use Cases
- User Stories
- Product Roadmap
- Wireframes
- Prototypes by use case
The challenge
Design and build a system to enable satellite technology to increase the capability of detection and monitoring of deforestation in Colombia.
My Role
I worked closely with the Catapult Design Lead and Technical Lead, and a fellow designer to uncover user needs and come up with a service concept to meet them.
We took a Human Centred Design approach to ensure that our solution design was based on an in depth understanding of our users needs.
Main Tasks
- Research
- Stakeholder Analysis
- Features and Requirements Prioritization
- User Interface and Experience Design
- Design Execution and Validation
The Design Process
- Research, interviews, and observations to understand existing processes and challenges.
- Stakeholder analysis, information synthesis to identify opportunities and develop ideas.
- Technical analysis, requirement prioritisation, workflows, wireframes and workflow prototypes to finalise the concept.
Project Schedule
Design and Research Toolkit
Tools, artifacts and methodologies to deliver the task at hand.
Adobe XD
Illustrator
Wireframes
Interviews
Usability Testing
Desk Research
User Insights
We conducted user interviews, and mapped out observations to understand existing processes and challenges.
Use Cases
We analysed and synthesised all the observations and information gathered from stakeholders to identify opportunities and develop ideas. It gave us an overview of what different users will be doing with the system (use cases).
Prioritized User Stories
A prioritised description of what the system must do to meet the users needs.
On-site Technical Training
I visited the Catapult facilities to gain a broader understanding of Satellite Technology capabilities in order to understand the possibilities and technical constraints before sketching or designing service concept solutions.
Early Service Concept and Technical Validation
Co-designed alongside the technical team early service concept sketches to quickly validate ideas.
Wireframes and Workflows
Designed the wireframes and workflows to help stakeholders visualise the features and functionality of the system concept and how the system will enable the users to carry out key tasks.
Each task had been split into a workflow that explained how they would be achieved using the wireframes for context. These workflows were a critical tool for explaining the system concept to users as means of giving them a good appreciation of the benefits of the system and how they would interact with it.
Screen Design
Once the wireframes and workflows were validated with key users and stakeholders, we started the visual design process to enhance the service overall usability and desirability.
Accessing and overlapping multiple datasets in one view
The service combines and consolidates a variety of previously disparate geolocation datasets to enable cross organisational working and in-depth analysis.
It also enables easy detection of deforestation probability and indicators.
Creating areas of interest
Ongoing monitoring of areas of interest by customizing and selecting specific regions or areas on the satellite view map.
High Resolution Imagery Requesting
High resolution satellite imagery can also be accessed through the system to enable better operational planning, evidence gathering, and ongoing monitoring across the region.
My workspace
Enabling users to share notes, locations, and alerts across different organisations. This encourages more efficient collaboration and a more effective fight against causes of deforestation.
Thanks!
Thank you for taking the time to learn more about this case.